Etech’s global facilities – Onshore, Nearshore, and Offshore, provide the capabilities to personalize the answer that very best match your entire needs. With Etech’s worldwide outreach, Etech is usually available to aid your consumers and supply dependable Remarkable experiences.
a gaggle of devoted leaders during the Get hold of center market who are excited about producing a impressive change for our
About us Etech provides upcoming-era BPO answers. a worldwide minority-owned organization, Etech has established and trademarked how to turn your info into strategic insights. Leveraging the power of artificial moreover human intelligence Etech boosts teaching and coaching to target vital behaviors creating enhanced buyer encounters and shareholder price. Etech released in 2003 with only four hundred staff members and one contact Heart in Nacogdoches, Texas.
Etech is definitely an omnichannel shopper engagement methods supplier for many of the globe’s foremost and many highly regarded makes. The knowledge Etech has gained across a wide array of enterprise verticals lets click here us to constantly produce Excellent, private purchaser experiences.
Learn More lifetime At Etech Etech thinks in Doing the job hard and participating in difficult and strives to create personnel sense empowered and self-assured in The task They can be accomplishing.
At QEval, we’re devoted to supporting Get in touch with centers enhance their overall performance through crystal clear, actionable insights. Our effectiveness analytics reviews offer you a detailed breakdown of agent activities, customer interactions, and operational bottlenecks, so you can also make knowledgeable selections that produce measurable enhancements. With QEval, you don’t just get studies—you can get the applications and recommendations to act on them.
Etech’s innovative technological know-how alternatives and experienced leaders recognize your business demands and acknowledge the strategic insights your brand ought to push outcomes.
✅ Unexpected Advantages past compliance Will not miss this chance to rework your Get hold of center functions! program a meeting with our authorities:
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The mixture of treatment, have faith in and Power introduced towards the enterprise is exactly what makes the society at Etech exceptional. Our CEO frequently suggests, “If we look after our individuals, the figures will deal with by themselves.”
maximizing your contact Heart’s overall performance doesn’t should be challenging. With QEval College, you’ll gain access to necessary resources and teaching that give exact, measurable enhancements in agent performance.
satisfy Malisha, a shining star on our Customer Service team! From tackling tasks to savoring entertaining team pursuits, Malisha understands how to maintain the harmony amongst operate and play. Her positive Angle and workforce spirit make her a Pleasure to work with.
A group of devoted leaders from the Get in touch with Heart field who will be captivated with earning a impressive change for our
Allow me to share just a few important options of what we offer: ✅ comprehensive insights into agent general performance by way of comprehensive analytics